Refund Policy

As our products are custom-made, we unfortunately cannot offer refunds or exchanges for a change of mind. Once an order is fulfilled, we are unable to process refunds.

In the rare circumstances that your order arrives damaged or faulty, please take photos of the product in question and contact us with the following details.

• Your order number

• Photographs of the damaged or faulty item

We recommend inspecting your order upon arrival. If you notice any defects, damage, or receive the wrong item, please reach out to us right away. We will evaluate the issue and do our best to resolve it, including issuing a replacement where applicable.